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 Change Resouces Group Inc.                        home              Toll free 888-ASK-CRGI [888-275-2744]                                         crg@cogeco.ca

   

Public Seminar - Vancouver

BEYOND CREATIVITY™  for Sales Professionals

FEEDBACK REPORT

 

 

 

1.   If I had to describe this session to a colleague, the three adjectives I would use are:

 

-          Using the given tools to help deal with situations with customers

-          Practical; Fun; I’ll Use It

-          Participatory; Informative

-          Solving; How to; “Why”

-          Informative; Practical; Useful

-          Fun; Informative; A Nice Change

-          Focused; Useful; Practical

-          Interactive; Interesting; Confirming

-          Entertaining; Makes one examine his promotional process; Interesting to hear colleagues’ ideas

-          Worthwhile

 

 

2.    As a result of this session, the first specific thing I will do is: 

 

-          Restructure my time and look at sales share %.

-          Work with using several tools to help relate to customers that are not committed to doing more business with us.

-          Try to remember to ask myself “Why” question.

-          Analyze my accounts in more depth.  More attention to the proper questions.

-          Do not conclude without reasoning why.

-          I will use some of these problem-solving techniques in my personal life as well as introducing them to my staff @ work.

-          Ask “why.”

-          Review the lesson and then implement with Sales Reps.

-          Think of the “Why” of a problem before I start on the “How” to solve it.

-          Do more problem solving (thinking about things before I do them and prevent problems).

-          Ask myself “why.”  Make sure I understand situations, problems.

-          Try to find WHY I’m not selling more.

-          Give some thought to my comments regarding the competitors when talking to clients.

-          Consider the reasons why some things fail or don’t work according to plan.

 

 

3.   My comments on this session overall:

 

-          It was a valuable session because it brought out a lot of good discussion as opposed to quick capitulation.

-          Good - 8 out of 10.

-          I feel that I can deal with customers better by using the tools today to help work out either conflicts or stumbling blocks that have stood between building a better working relationship with them.

-          I enjoyed it.  It got me pumped.  I want a higher market share.

-          Good.  Thank you.

-          Good information.  Educational.  Practical.

-          Fairly beneficial.

-          Very informative.  I will use this information to be better at my job and as a person.

-          Very good.