[national sales leadership team]

BEYOND CREATIVITY™ FEEDBACK

1. If I had to describe this session to a colleague, the three adjectives I would use are:

Using the given tools to help deal with situations with customers

Practical; Fun; I’ll Use It

Participatory; Informative

Solving; How to; “Why”

Informative; Practical; Useful

Fun; Informative; A Nice Change

Focused; Useful; Practical

Interactive; Interesting; Confirming

Entertaining; Makes one examine his promotional process; Interesting to hear colleagues’ ideas

Worthwhile

2.  As a result of this session, the first specific thing I will do is: 

Restructure my time and look at sales share %.

Work with using several tools to help relate to customers that are not committed to doing more business with us.

Try to remember to ask myself “Why” question.

Analyze my accounts in more depth. More attention to the proper questions.

Do not conclude without reasoning why.

I will use some of these problem-solving techniques in my personal life as well as introducing them to my staff @ work.

Ask “why.”

Review the lesson and then implement with Sales Reps.

Think of the “Why” of a problem before I start on the “How” to solve it.

Do more problem solving (thinking about things before I do them and prevent problems).

Ask myself “why.” Make sure I understand situations, problems.

Try to find WHY I’m not selling more.

Give some thought to my comments regarding the competitors when talking to clients.

Consider the reasons why some things fail or don’t work according to plan.

3. My comments on this session overall:

It was a valuable session because it brought out a lot of good discussion as opposed to quick capitulation.

Good – 8 out of 10.

I feel that I can deal with customers better by using the tools today to help work out either conflicts or stumbling blocks that have stood between building a better working relationship with them.

I enjoyed it. It got me pumped. I want a higher market share.

Good. Thank you.

Good information. Educational. Practical.

Fairly beneficial.

Very informative. I will use this information to be better at my job and as a person.

Very good.